Speaker
Prof.
Ivaylo Stoyanov
(University of telecommunications and post)
Description
In recent years, in the context of digital transformation, the concept of "digital maturity" has been increasingly used. The purpose of this study is to determine the organizational level of digital maturity of organizations in the service sector in the Republic of Bulgaria, in the context of the integration of technologies based on artificial intelligence. The focus is on identifying the main aspects that facilitate or hinder the process of their successful integration and effective application. In connection with the set goal, an empirical study was conducted among managers and IT experts from selected companies in the sector, on the territory of the Republic of Bulgaria.
Author
Gergana Dimcheva
(UTP)
Co-author
Prof.
Ivaylo Stoyanov
(University of telecommunications and post)